Biomet was founded in 1977 and over the past 35 years have formed a global business, providing specialised healthcare and orthopaedic implants such as hips, knees and elbows to orthopaedic surgical instruments, in over 70 countries. Biomet is recognised in the industry for its innovation and entrepreneurial flair, developing ground-breaking concepts for the orthopaedics European market.
Biomet were tracking all of their medical equipment using a basic computer system that provided them with little to no control when it came to the hire side of their business. Serving such a large market, across Europe, Biomet quickly became aware that to continue providing their solutions to a large scale of businesses, they needed a rental software application that would provide full control and traceability of all assets. Biomet had a criteria in mind, they were looking for a long standing rental software company that would easily allow them to control all rentals (in and out) and all stock levels in a visually powerful way.
Biomet selected medical equipment rental and service software, inspHire because of its powerful feature set. It exceeded the set criteria in mind and best fitted their hire business requirements.
“Since implementing inspHire, we’ve become far more structured, the new hire processes we now have in place, enable us to better control the way we deliver our products and services to our customers. Take for example the stock availability screen, this allows us to instantly see all of our stock levels in colour coded bars, making the process far more efficient. By having instant, easy access to hire information like this, we are able to better serve our customers, leading to increasing customer retention.” -Kevin Morgan, Biomet