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Case Studies

See why businesses choose inspHire to manage their rental processes

Lifting Gear Safety Case Study

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About Lifting Gear Safety

Lifting Gear and Safety Ltd specialise in the hire, sales and servicing of Lifting Height and Marine Safety Equipment. They have a wealth of experience in the field and recognise the importance of fast, reliable and well maintained solutions which help meet their customers' needs.

The Issue

Prior to using inspHire, Lifting Gear and Safety had no system in place to track their equipment. They had previously worked with businesses that had hire management software in place, so were aware of the benefits and the value of being able to track and manage their assets from one streamlined solution.

Lifting Gear and Safety picked inspHire early on, during the development of the company after receiving good reports from users throughout the industry. They wanted to adopt a system that had a good reputation and a track record of delivering hire software solutions to other businesses in their industry.

The Solution

They decided that an ‘off the shelf’ but flexible hire solution like inspHire was ideal and would be able to cope with the expansion of the business across multiple depots. A scalable and reliable system was important for the company to grow.

“inspHire matched up well to our requirements, we had seen it operate in other businesses and had been impressed. Implementation was reasonably easy from both a technical and software point of view. It certainly compared favourably with other systems we had experience in setting up.”

“inspHire came along before any problems developed, we would certainly recommend that any business in a similar position to ours started using a system like inspHire as soon as possible. It’s much easier to start with something rather than move onto it later on.”

“It has allowed us to make informed decisions regarding purchasing new items of fleet, control the movement of assets around the multi-location business and keep excellent stock control. And has allowed us to respond flexibly to our customer’s specific requirements, from retrospective payments, to different hire charging methods and prompt payment discounts to name but a few. Invoices, delivery notes and certificates are clear and understandable.”

“inspHire has been an effective solution to the problem of running thousands of assets across a multi depot business, it’s simple when required with a lot more detail and complex functions for the more knowledgeable user. I like the fact that with the minimum of training a new employee can undertake basic activities, the system is intuitive and most people pick it up pretty quickly.”

“We have been particularly impressed by inspHire's software development program, they listen to users at our review meeting and use the comments received to constantly update, add new functions and improve what is already a comprehensive solution.”


Categories: Access and Lifting